Browse Answers Before You Reach Out to Us
Most questions that come our way fall into a few clear buckets: how to fund your account, how to get money out, what happens during verification, and how to reach us when something unusual comes up. We've organised this page around those same buckets so you spend less time searching and more time in the lobby. Deposits made through bKash, Nagad or
Rocket go to the wallet number shown at the payment step — send the exact amount, confirm your PIN, and the balance appears in your account once the transfer is matched. Withdrawals follow a short verification step where your registered wallet number is checked against the account details on file. If anything doesn't match, our support team can walk you through the
correction. For cricket betting questions — like how markets work for BPL matches or international fixtures — the sportsbook section of these FAQs has you covered. Check the relevant section below, and if your question still isn't answered, our support team is reachable directly.
- bKash
- Nagad
- Rocket
- Account Wallet
- Mobile Access